Edhaas Digisoft Private Limited ("Edhaas Digisoft," "we," "us," or "our") operates as a custom software development company serving automotive component manufacturers and engineering suppliers, along with our sister brands Sristaa Labs and Extricate. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website(s), contact us, or engage us for software development services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
- Contact and inquiry details — name, company name, designation, email address, phone number, and any information you share via our contact forms, email, phone, or LinkedIn.
- Business information — details you provide during scoping calls, proposals, or project discussions (e.g., business requirements, technical specifications, organizational data relevant to a project).
- Client and vendor data — information exchanged in the course of a signed engagement, including data shared for the purpose of building or maintaining software for your organization.
Information collected automatically
- Usage data — IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, collected through standard web server logs and analytics tools.
- Cookies and similar technologies — used to understand site usage and improve user experience (see Section 6).
Information from third parties
We may receive limited information about you from professional networking platforms (such as LinkedIn) when you engage with our content or reach out to us there.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotations or proposals for software development services
- Communicate about ongoing or prospective projects
- Deliver, maintain, and support software we build for clients
- Improve our website, services, and internal processes
- Send relevant business communications (e.g., project updates, occasional updates about our services)
- Comply with legal, accounting, or regulatory obligations
- Maintain the security and integrity of our systems
We do not use your personal information for any purpose incompatible with why it was collected without informing you.
3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
- With your consent, for a specific purpose you've agreed to
- With service providers who support our operations (e.g., hosting providers, email services, cloud infrastructure such as AWS or Hostinger), bound by confidentiality obligations
- With sub-contractors or collaborators engaged on a specific client project, where necessary to deliver the agreed work, and subject to confidentiality commitments
- For legal reasons, if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Edhaas Digisoft, our clients, or others
- In a business transfer, such as a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction
4. Client Project Data
Where Edhaas Digisoft is engaged to build or maintain software on behalf of a client, any data processed within that software (including end-user data belonging to our client's business) is handled in accordance with the specific terms agreed with that client, which may include a separate data processing agreement. This Privacy Policy governs our handling of information relating to our own website visitors, prospects, and business contacts — not data our clients control within their own applications.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
- For the duration of an active business relationship or engagement, and thereafter as required for legal, accounting, contractual, or reporting obligations
- For inquiries that do not convert into an engagement, typically for a reasonable period to allow for follow-up, after which the data is deleted or anonymized
6. Cookies
Our website may use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how visitors use our site
- Improve website performance
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, including secure hosting practices, access controls, and encryption where appropriate. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or contractual retention requirements
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
To exercise any of these rights, please contact us using the details in Section 11.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., LinkedIn, client or partner sites). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
10. Children's Privacy
Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
This policy applies to Edhaas Digisoft Private Limited and its brands — Edhaas Digisoft · Sristaa Labs · Extricate.